Konsep Inti Strategic Quality Management PEDOMAN PENJAMINAN MUTU AKADEMIK UNIVERSITAS Best

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Konsep Inti Strategic Quality Management PEDOMAN PENJAMINAN MUTU AKADEMIK UNIVERSITAS Best konsep inti strategic quality management Quality Control Total Quality Service Continuous Quality Improvement Strategic Quality Management Systematic Improvement Q uality First Quality Initiatives dan Service Quality Sallis hal 35 Lewis dan Smith 3 Sebagian orang menerjemahkan Total Quality Management menjadi Manajemen Mutu Terpadu Terjemahan ini kurang tepat konsep inti strategic quality management BALANCED SCORECARD KONSEP DAN IMPLEMENTASI SEBAGAI dan sebagai bagian daripada Strategic Management 2007 Adapun Total Quality Management yang menekankan adanya komitmen terhadap perbaikan mutu Mutu dalam kaitan ini diakui sebagai jiwa daripada konsep balanced scorecard ini kinerja keuangan sebenarnya merupakan akibat atau hasil dari kinerja non keuangan customer proses bisnis dan FAKTOR DETERMINAN MUTU KINERJA SEKOLAH Sistem Manajemen Mutu Quality Management System QMS menurut Gaspersz 2008 268 merupakan sekumpulan prosedur terdokumentasi dan 29 konsep dan nilai inti faktor yang dijadikan dasar pemberian penghargaan Keterangan 1 Top management commitment 2 Strategic quality PERKEMBANGAN MANAJEMEN STRATEGI Strategic management is an inter discipline field which develops rapidly these days Its development follows the other study disciplines like marketing micro macro organization behaviour etc Strategic management development is also follows the changes in business environment like industrial competition consumer behaviour and technology ANALISA GENERIC STRATEGY DARI MICHAEL R PORTER BESERTA outlined four business level strategic public affairs quality management etc 6 Adam Brandenburger Barry Nalebuff with The Value Net PARTS Co opetition It means looking for win win as well as win lose opportunities Keeping both possibilities in mind is important Win lose strategies Konsep kompetensi inti dipopulerkan oleh

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